Introduction to TQM
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Root cause analysis is a method used to identify the underlying causes of problems or defects. Root cause analysis involves a systematic approach to problem-solving that identifies the underlying causes of the problem, rather than just addressing the symptoms.

Root cause analysis typically involves a series of steps, including identifying the problem, gathering data, identifying possible causes, analyzing the data to determine the root cause, and developing and implementing a solution.

Root cause analysis can be used in a wide range of industries and applications, including manufacturing, healthcare, and service industries. By using root cause analysis to identify and address the underlying causes of problems, organizations can reduce costs, improve quality, and increase customer satisfaction.

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