Introduction to TQM
About Lesson

TQM has its roots in the post-World War II era, when the Japanese manufacturing industry was struggling to rebuild its economy. The Japanese management consultant W. Edwards Deming was instrumental in the development of TQM, introducing statistical quality control methods and emphasizing the importance of continuous improvement.

In the 1980s, TQM gained popularity in the United States, with many companies adopting TQM principles and techniques to improve quality and competitiveness. TQM became a popular management philosophy in the 1990s, with many organizations implementing TQM programs and initiatives.

Today, TQM continues to evolve and adapt to changing market conditions and customer needs. The principles of TQM are applied not only to manufacturing but also to service industries and other sectors.

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