Introduction to TQM
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ISO 9000 is a family of quality management standards developed by the International Organization for Standardization (ISO). The standards provide a framework for organizations to implement effective quality management systems and improve their overall performance.

ISO 9001 is the most widely recognized standard in the ISO 9000 family. It specifies the requirements for a quality management system that an organization must meet in order to be certified. Other standards in the ISO 9000 family provide guidance on specific aspects of quality management, such as auditing and measurement.

ISO 9000 standards are recognized globally and are often used as a requirement for doing business with government agencies and large corporations. Implementing an ISO 9001 certified quality management system can help organizations improve their processes, reduce costs, and increase customer satisfaction.

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